Embedding

RAG (retrieval-augmented generation) is an architecture pattern, not a single product: before the LLM generates an answer, a retriever finds relevant chunks from a knowledge base (wikis, tickets, PDFs, databases) and injects them into the prompt as context. The objective is grounded responses—fewer hallucinations on company facts, answers that reflect documents updated yesterday, and traceability to sources—without running full fine-tuning every time content changes. A typical pipeline embeds queries and documents with an embedding model, stores vectors in a search index, retrieves top-k passages, optionally reranks them, then calls the LLM with a system prompt plus retrieved text. RAG is the dominant enterprise pattern for private AI assistants and support bots.